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TG Company Profile
TG Cellular World Co., Ltd. was founded since 1992 for
the purpose of importing and selling mobile phones and
accessories.
After the mobile phone industry has freely opened in 2002
in order to response to the growing demands in the telecommunication
market as well as the customers’ requirements for standardized
products and services, TG Cellular World Co., Ltd. has
the chance to import mobile handsets and accessories from
abroad. In addition, the product principals like NOKIA,
SIEMENS, SAMSUNG, and SONY ERICSSON, have also re-arranged
their structure of distribution by appointing more direct
distributors.
As a result the shifting market, TG has the great opportunity
to grow from then.
Today, TG Cellular World Co., Ltd. has been recognized
as one of the major players for mobile phone chain-store
in Thailand that serves the customers with standard quality
products and after sales services.
Distribution
Channel The Company has 3 major distribution
channels as follows.
1. Retail
NOKIA SHOP
Nokia is one of the world’s leaders in mobile phones.
This brand name is very popular in many countries
including Thailand. Nokia has in depth experiences
and distinguish innovations including safety solution
and easy-to-use idea. TG has been appointed to be
their representative in opening Nokia Centers in many
leading department stores in Bangkok having after
sales services and well trained employees.
SAMSUNG SHOP
At present, Samsung is one of the first three choices
that Thai people choose for mobile handsets. It is
the quality and standard of Samsung itself that has
increased their sales every year. Forty percent of
these sales came from the mobile phone products. This
is one of the reasons that TG Cellular World Co.,
Ltd., with authorization from Samsung, has opened
Samsung Shops selling mobile phones and accessories
and providing after sales services to maintain high
standard quality and excellent customer satisfaction
which is one of our vows to our customers.
DTAC SHOP
Using the modern technology, professional personals
and better service quality has made our DTAC shop
better than ever. Its new look and easy to understand
for the customers have made TG feels confidence in
operating our DTAC shop. With the affirmative responses
from our customers, TG Cellular World Co., Ltd. is
planning to open more DTAC shops in the near future.
CHERRY SHOP
TG Cellular World Co., Ltd. has opened another form
of chain store naming Cherry shop in order to compete
in places like Mah Boon Krong where the competition
is tough. With these shops, we can capture a wider
range of customer base as we can differentiate ourselves
by using pricing as a key marketing scheme. We plan
to open more Cherry Shops in the near future all over
the country and will use them as our wholesales depot
for other shops in Bangkok and provincial areas.
TG FONE SHOP
We also opened shops that represent the image of
our company under the name of “TG Fone”. These shops
are to sell mobile handsets and accessories from all
operators and all product principals mainly focus
to the modern types with modern technology and aim
to the medium to high market segment. In addition,
we provide both before and after excellent customer
services and currently have altogether 10 technical
service centers. All these shops are situated in the
leading department stores around Bangkok and in the
provincial areas and have been well accepted in terms
of quality, price and service.
2. Wholesales
We use our head office and three other branches in
department stores as our hubs for wholesales. We distribute
mobile handsets for all operators such as ORANGE,
DTAC, GSM ADVANCE and HUTCH. We sell to approximately
500 medium to large customers all over the country
and smaller scale customers in the department stores.
Given our high quality in products and after sales
services, we can maintain high level of our customers’
satisfaction.
3. Exhibition
TG has organized exhibitions in the leading department
stores every month with the support either from the
product principals such as NOKIA, SAMSUNG, MOTOROLA
and the operators who distributes pre-paid and post-paid
SIMs. With the reputation of TG Cellular World Co.,
Ltd., our exhibitions have always been very successful
and well accepted by our customers.
Besides TG’s standard quality and price which makes
our customers satisfied, the most valuable assets
of our company are our employees whom we trained and
developed their standards and capabilities in order
to give best services to our customers. Our customers
will receive the same standard quality of services
whether they go for service at our NOKIA shop, SAMSUNG
shop, DTAC shop, CHERRY shop, or TG Fone shop.
It is 200% necessary for us to maintain high customer
satisfaction. That is the reason that we develop our
employees to be the best, to be proud and happy with
their work so that the customers will feel warmly
welcomed and be taking care of.
Whether you are our visitors, our allies, our distributors
or our customers, you are always assured of the quality
of our products, the excellent services, the professionalism
and the most of all, our trust worthiness that will
make you feel satisfied under the name TG as always.
We promise “We will take care of you”
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